
Frequently asked questions about alarm systems What to expect during a sales call and installation Dealer selection checklist Home security survey Security Encyclopedia Security Pro Book Source |
Customer Care Our Warranty Rocky Mountain Alarm Corporation is a locally owned and operated business noted for its dependability and integrity. In keeping with our reputation we not only offer a Product Warranty but also a Customer Warranty. Our Customer Warranty begins with our custom security system designed to meet your security needs, our state of the art monitoring center and extends through our helpful customer support staff. We pride ourselves on providing excellent installation and personalized service. You will never be exposed to an automated telephone answering service or voice mail system should you call. You will always be greeted with a live friendly voice, even if you call after normal working hours. Our answering service will forward your message to our on-call technician who will promptly return your call. They will answer questions, address your concerns and resolve any equipment or service problems. You will never have to press a number extension to speak to someone in our office. We believe this speaks volumes in this day and age of impersonal automated systems. Contact Jennifer: You have a friend in the business just waiting to hear from you. We encourage you to contact us and experience the RMAC difference! Our Customer 30-Day Money Back Warranty: If you are not 100% satisfied with your system, the installation and/or results we will fix it or return your money. Guaranteed! Our Product Warranty: One-year parts and labor guaranteed in writing. No surprise service charges. No surprises period! We will also match any price for comparable security systems offered to you by a competitor. |
About Security Pros and Their Products What a Complete System Can Do For You The Benefits of a New Automated System & Which Panels to Use Security Pro Products and Systems Customer Care Security is a Family Matter Think You have Nothing Worth Stealing... Think Again Security Tips for Business & Home Home Security Survey Buyers Guide Security Encyclopedia |
||||
Copyright © 2004 Rocky Mountain Alarm Corp. & GE Interlogix. All Rights Reserved. |
![]() |